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Process and Quality Excellence Pointers
Thoughts on how to achieve excellence in our work

Episode 001-Dilbert got it wrong!

Is Six Sigma a fad? Has it been widely discre...

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: 14 minutes : 07-Dec-2006

Episode 002-Collinearity

You've gathered the data and ran the regressi...

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: 17 minutes : 29-Dec-2006

Episode 003-Black Belt Project Selection

Here are 9 critical criteria for the Black Be...

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: 9 minutes : 09-Jan-2007

Episode 004-what does the mean mean?

The mean is an attempt to summarize a lot of ...

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: 9 minutes : 21-Jan-2007

Episode 005-VOC Part I

If you don't know for sure what your customer...

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: 12 minutes : 07-Feb-2007

Episode 006-VOC Part II: Net Promoter

Net Promoter is the latest, greatest way to m...

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: 10 minutes : 02-Mar-2007

Episode 007-Keeping your project moving

There's no such thing as a Six Sigma project ...

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: 10 minutes : 08-Apr-2007

Episode 008-What Control Charts Tell You

Control charts are an important tool commonly...

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: 11 minutes : 13-May-2007

episode 009-Six Sigma in Small Business

Six Sigma has done well for large companies, ...

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: 36 minutes : 19-May-2007

Episode 010-Six Sigma and Global Warming

Can the Six Sigma approach help us approach t...

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: 16 minutes : 11-Sep-2007

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