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Home > Process and Quality Excellence Pointers > Episode 006-VOC Part II: Net Promoter
Podcast: Process and Quality Excellence Pointers
Episode:

Episode 006-VOC Part II: Net Promoter
Category: Education
Duration: 00:10:54
Publish Date: 2007-03-02 21:54:00
Description: Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.
Total Play: 0