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Home > iTunes – Insurance Journal TV > Balancing AI and Human Touch: Keys to Empathy and Confidence in Insurance
Podcast: iTunes – Insurance Journal TV
Episode:

Balancing AI and Human Touch: Keys to Empathy and Confidence in Insurance

Category: Business
Duration: 00:02:46
Publish Date: 2024-05-28 10:00:48
Description:

In this interview with Carrier Management’s Elizabeth Blosfield and Nationwide’s Chetan Kandhari, explore how insurers can leverage AI while preserving essential human elements like empathy, confidence, and decision-making to enhance customer experience.

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