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Home > Within the Trenches > Within the Trenches Ep 640
Podcast: Within the Trenches
Episode:

Within the Trenches Ep 640
Category: Education
Duration: 01:10:49
Publish Date: 2026-02-05 21:58:00
Description:

Ep 640 features Shannon, a 911 professional out of Virginia.

Sponsored by

RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

  • Dispatchers' experiences handling severe winter weather and long shifts

  • Shannon's unique journey into dispatch and her approach to training new recruits

  • Emotional challenges and the importance of closure after difficult emergency calls

  • The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective

  • Advice for staying compassionate and positive in a high-stress 911 environment

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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