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Podcast: What It Means
Episode:

How GenAI Will Transform The Contact Center
Category: Business
Duration: 00:20:12
Publish Date: 2024-08-22 04:00:18
Description: Generative AI (genAI) holds tantalizing potential for contact centers, but turning that potential into reality will require overcoming some hurdles. How should contact center leaders get started? Senior Analyst Christina McAllister provides insight on What It Means.
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