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Home > What It Means > CX Predictions 2021: Design For Consumer Trust
Podcast: What It Means
Episode:

CX Predictions 2021: Design For Consumer Trust
Category: Business
Duration: 00:23:03
Publish Date: 2020-12-03 05:00:44
Description: Consumer trust has always been important. But for 2021, consumer trust is underlined and bolded — nothing is more important for a brand’s survival. On this episode of What It Means with Vice President and Research Director David Truog, discover how CX pros will helm their firm’s journey into the brave new world of post-pandemic customer expectations.
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