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Podcast: What It Means
Episode:

How (And Why) To Leverage CX Champions Programs
Category: Business
Duration: 00:19:34
Publish Date: 2020-01-15 23:00:39
Description: Many understaffed customer experience (CX) organizations are spinning their wheels and realizing they can’t meet their goals in a silo. On this week’s What It Means, Analyst Angelina Gennis joins to discuss how CX champions programs can catalyze CX transformation.
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