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Home > UC Today - Out Loud > Delivering Great CX with a Simplified CCaaS Strategy
Podcast: UC Today - Out Loud
Episode:

Delivering Great CX with a Simplified CCaaS Strategy
Category: Business
Duration: 00:23:57
Publish Date: 2023-06-27 07:00:00
Description:

UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications.

In this session, we discuss the following:

  • The big customer challenges for businesses trying to implement a CCaaS strategy
  • Is CCaaS the answer to great CX?
  • Why should customers want a simplified experience when it comes to CCaaS?
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