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It is a rare performance management training course that doesn't
include the ubiquitous SMART acronym within it - and it is a rare
organisation that doesn't demand its people create a yearly clutch of
SMART objectives to meet the needs of their performance management
process. And that's the problem. SMART objectives are often written to meet the needs of the process
- not the people - they are written to fulfill the requirements of the
clever acronym, but not actually to respond to the particular challenges
of the individual job holder and their manager. This is a
long-running bugbear of mine, and it was good to hear that one of this
podcast's great supporters and contributors, Garry Platt, had
encountered exactly that problem during his consultancy work. As
good as they sometimes are, often it's just very difficult to write
SMART objectives: it's not only hard to articulate the specific
behaviour, it's next to impossible to create an appropriate measure that
doesn't just tot up something numeric that's vaguely related (but not
very important). However, we're made of strong stuff on the
Trainer Tools podcast, and just because something is difficult is no
reason not to do it! So in this episode Garry talks me through his
approach to what he calls behavioural objectives. Trying to SMARTify your objectives need never ruin your life again! |