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	Podcast:		The Service Management Podcast
	Episode:		#5 ITIL is Like a Box of Strawberries
	Category:		Technology
	Duration:		00:48:43
	Publish Date:		2017-08-10 05:35:00
	Description:		This month, the #ITSMpod podcast regulars Barclay, James, Patrick and Stephen are joined by everyone’s favourite Estonion Kaimar Karu. Kaimar is Head of Product Strategy and Development at AXELOS for a product portfolio that includes ITIL, the popular ITSM best practice framework, and is tasked with both ensuring ITIL Practitioner is a success and that ITIL as a whole stays relevant. So, buckle up for a five-way discussion on the future of ITIL - from the effect of business and technology change on ITSM best practice, to the issues with ITIL education and ITSM recruitment. And it's a discussion in which Kaimer compares the "consumption" of ITIL best practice to strawberry eating. Of course, had the comparison been wine drinking, or is there was champagne to accompany the strawberries, James would have probably had far more to say. Hic. (Kaimar Karu at the time of recording held a role at AXELOS but has since left)
	Total Play:		0