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Home > The SaaS Revolution Show > Becoming a customer success-focused startup with David Roldan, Google Cloud
Podcast: The SaaS Revolution Show
Episode:

Becoming a customer success-focused startup with David Roldan, Google Cloud
Category: Business
Duration: 00:20:50
Publish Date: 2020-01-09 06:00:05
Description: This week David Roldan, Head of Venture Capital & Startup Business Development - Europe, Google Cloud, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. Their conversation focused on David’s passion: Customer Success. David offered practical tips to help early-stage startups set themselves up as a customer-success-focused organisation - even before making a single CS hire. They also discussed the areas of a business that are impacted by customer success, and how the discipline differs in Europe compared with the USA.
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