RSG060: What Questions are Uber and Lyft Drivers Asking?

When I tell people I run a rideshare blog, some people are surprised. “It’s just driving!” they say. Sure, while rideshare driving isn’t rocket science, there is a lot more than “just driving” that goes into being a good rideshare driver. In this podcast, I’m going to be answering a lot of questions that new and veteran rideshare drivers have, including how to make more money, which map apps are the best, and how drivers can improve their ratings. 

Did I miss a question? Leave me a note in the comments or send me an email here!

If you’d like to read a transcript of this podcast, please click here.

Intro

• Today’s podcast is just you and me – no guests!
• People always ask me how hard could it be to be a rideshare driver
• There are a lot of questions new and even veteran drivers have
• Going to answer the top reader questions I get from you – whether it’s via email, social media, or YouTube!
• If you haven’t signed up with Uber or Lyft yet, you can sign up with Uber here using my code 3E3DG or with Lyft here using the code Harry757

How Can I Contact Uber or Lyft?

• Our most popular article had over 1 million page views – but the easiest answer? Through your Uber app!
• Can’t access the app? I have another way to contact Uber through their website here and don’t forget their phone support
• Want to contact Lyft? Going through the app is a good first start, but you might want to check out Lyft on Twitter too

How Much Do Rideshare Drivers Make?

• This is an easy and not-so-easy question to answer: according to our 2017 survey, drivers can make $15-20 an hour, higher with Lyft
• It all depends on when you drive, surges, tips, and more
• Where you drive matters to – San Francisco drivers make more on average, but that doesn’t mean you can’t maximize your earnings with smart driving strategies
• Take into account the cost of maintenance for your car – a Prius should be cheaper for gas than a big SUV, for example

How Can I Make More?

• Another popular question – how can drivers make more and compete with driver saturation?
• Need to consider when other drivers won’t be out – this means that supply will be low, which could trigger surge
• You should know by now not to chase the surge, but predict the surge
• I also recommend drivers sign up for delivery companies – staying busy is key to maximizing your earnings. If you’re not driving but you’re “on”, you’re losing money

Why Do I Need Rideshare Insurance?

• Just to give you a quick primer:
  • Period One is when you’re online and waiting for requests
  • Period Two is once you’ve accepted a request and you’re en route to pick up the passenger
  • Period Three is when you’ve acquired that passenger, and you’re now driving to their destination
• Uber provides $1 million of liability coverage, and they also provide collision coverage but with a $1,000 deductible
• If you get into a collision and it’s your fault, you’ll have to pay the $1,000 deductible
• During period 1, you won’t receive any collision coverage and liability limits are lower than normal
• Uber and Lyft are pretty much identical, except Lyft’s collision deductible is $2,500
• It’s really not that expensive to get rideshare coverage: lots of drivers report increases of $5, $10 a month
• It’s a hassle to find a new insurance company that covers rideshare, but we’ve done the hard work for you! Check out the Insurance Marketplace here

What’s the Best Vehicle for Rideshare Drivers?

• There’s no one right answer for this question Your browser does not support the audio element.

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