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Home > The Michelli Experience > How to Create WOW - Five Ingredients for Customer Delight
Podcast: The Michelli Experience
Episode:

How to Create WOW - Five Ingredients for Customer Delight
Category: Business
Duration: 00:03:01
Publish Date: 2023-01-26 13:30:00
Description:

Using research from the Verde Group, Dr. Michelli outlines five elements that contribute to customer delight. 
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