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Home > The Michelli Experience > How to Actually Shock Customers - Give Them Authentic Attention
Podcast: The Michelli Experience
Episode:

How to Actually Shock Customers - Give Them Authentic Attention
Category: Business
Duration: 00:02:46
Publish Date: 2023-01-19 13:30:00
Description:

Dr. Michelli explores the importance of providing "undivided attention" and Ritz-Carlton's Three Steps of Service to every customer interaction. 
Total Play: 0