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Home > The Michelli Experience > PODCAST: Behavior vs. Score - How to Track What Actually Matters
Podcast: The Michelli Experience
Episode:

PODCAST: Behavior vs. Score - How to Track What Actually Matters
Category: Business
Duration: 00:03:51
Publish Date: 2022-07-07 12:00:00
Description:

Are tracking customer input that leads to behavioral improvement?  Dr. Michelli outlines key sources of customer feedback and how to leverage them for customer experience success.
Total Play: 0