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Home > The Michelli Experience > PODCAST - So You Want to Measure Customer Effort - 3 Things You Must Know
Podcast: The Michelli Experience
Episode:

PODCAST - So You Want to Measure Customer Effort - 3 Things You Must Know
Category: Business
Duration: 00:03:51
Publish Date: 2022-03-03 14:12:00
Description:

In this week's podcast, Dr. Michelli explores when to measure customer effort and the difference between "active" and "passive" effort.
Total Play: 0