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Home > The Michelli Experience > PODCAST - Are You Easy? How to Drive Loyalty by Reducing Customer Effort
Podcast: The Michelli Experience
Episode:

PODCAST - Are You Easy? How to Drive Loyalty by Reducing Customer Effort
Category: Business
Duration: 00:03:05
Publish Date: 2022-02-24 14:00:00
Description:

Are you measuring customer effort?  In this week's podcast, Dr. Joseph Michelli explores the "why" and "how" of assessing customer effort.
Total Play: 0