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Home > The Michelli Experience > Return on Experience - The Pot of Gold at the End of the CX
Podcast: The Michelli Experience
Episode:

Return on Experience - The Pot of Gold at the End of the CX
Category: Business
Duration: 00:02:19
Publish Date: 2022-01-13 11:00:00
Description:

This week Joseph explores a concept he refers to as ROE or Return On Experience.  He also offers a few research findings to help you see the “pot of gold” at the end of the tireless journey to Customer Experience (CX) excellence.
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