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Home > The Michelli Experience > Reflect and Integrate | Mindset & Agility – The Rocket Fuel for Customer Experience Success
Podcast: The Michelli Experience
Episode:

Reflect and Integrate | Mindset & Agility – The Rocket Fuel for Customer Experience Success
Category: Business
Duration: 00:03:14
Publish Date: 2021-07-22 11:00:00
Description:

Previously, I've unpacked the first six skills outlined in Professor W. Warner Burke's research-based model of learning agility, namely:

  • Flexibility
  • Speed
  • Experimenting
  • Performance Risk
  • Interpersonal Risk Taking
  • Collaborating

In this installment, we’ll explore the final three skills presented in Dr. Burke's book, Learning Agility. Those skills are:

  • Information
  • Gathering Feedback
  • Seeking Reflecting
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