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	Podcast:		The Michelli Experience
	Episode:		How to Deliver Memorable Customer Experiences in a Post-Pandemic World \| We Are Forever Changed
	Category:		Business
	Duration:		00:05:11
	Publish Date:		2021-03-11 12:00:00
	Description:		Many of my clients ask what they need to do to engage team members and customers well-past the pandemic. While I have my hunches, I prefer to look at data on what people say they want from their employers and companies with whom they do business. In addition to self-reported preferences, I watched consumer behavior dating back to research conducted as the virus first took hold in China. This is the first post in a series titled How to Deliver Memorable Internal and External Customer Experiences in a Pandemic and Post-Pandemic World.
	Total Play:		0