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Home > The Michelli Experience > How’s your growth mindset? The link between mindset and customer experience
Podcast: The Michelli Experience
Episode:

How’s your growth mindset? The link between mindset and customer experience
Category: Business
Duration: 00:04:42
Publish Date: 2019-09-12 07:00:00
Description:

Ample studies have shown that business leaders frequently overestimate the quality of experiences they provide their customers when compared to the actual perception of those customers. As for growth mindset, if you become content in the belief you have one, you are likely on the way to losing it. How's your growth mindset?
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