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Home > The Michelli Experience > When the Customer Experience Goes Awry [Differentiation Through Service Recovery]
Podcast: The Michelli Experience
Episode:

When the Customer Experience Goes Awry [Differentiation Through Service Recovery]
Category: Business
Duration: 00:05:13
Publish Date: 2019-05-09 07:00:00
Description:

In this week's episode, Dr. Michelli discusses how to differentiate your customer experience through gracious service recovery. 
Total Play: 0