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Home > The Michelli Experience > Validate, Educate, and Activate - Three Keys to Effective Customer Journey Mapping
Podcast: The Michelli Experience
Episode:

Validate, Educate, and Activate - Three Keys to Effective Customer Journey Mapping
Category: Business
Duration: 00:04:15
Publish Date: 2018-09-05 11:52:18
Description:

In this week's episode, Dr. Michelli discusses the third part of a four-part series on service design, persona-based customer journey mapping...
Total Play: 0