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Learning has changed dramatically in recent years, but many law firms continue to use antiquated professional development tactics that lack real impact for learners. Dennis & Tom talk with Kelly Palmer about how she helps professionals broaden their definition of learning to develop meaningful pathways for building skills. She discusses her book, “The Expertise Economy: How the Smartest Companies Use Learning to Engage, Compete, and Succeed,” and shares an outline of the four stages essential to creating a culture of continuous learning. As always, stay tuned for the parting shots, that one tip, website, or observation you can use the second the podcast ends. Have a technology question for Dennis and Tom? Call their Tech Question Hotline at 720-441-6820 for answers to your most burning tech questions. Kelly Palmer is chief learning officer at Degreed. Special thanks to our sponsors, ServeNow and Colonial Surety Company. Show Notes - Kennedy-Mighell Report #267 A and B Segments: Interview with Kelly Palmer Parting Shots: |