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Millions of Taylor Swift fans tried unsuccessfully to buy advance tickets for her Eras Tour, Swift’s first in five years. And after overwhelming demand throttled Ticketmaster’s website, a public sale of tickets has been called off. WSJ's Anne Steele explains what happened and why Ticketmaster is getting heat.
Further Reading:
-Taylor Swift Says It Was ‘Excruciating’ to Watch Ticketmaster Debacle
-Taylor Swift Cancels Ticket Sale After Earlier Glitches
-Taylor Swift’s Concert Ticket Sales Plagued by Ticketmaster Delays
Further Listening:
-Taylor Swift’s Push to Change Music Ownership
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