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Home > The Insurance Innovators Unscripted Podcast > Ep 073: Pat Kelahan – The Insurance Elephant – Innovate from the Customer Backwards
Podcast: The Insurance Innovators Unscripted Podcast
Episode:

Ep 073: Pat Kelahan – The Insurance Elephant – Innovate from the Customer Backwards
Category: Business
Duration: 00:43:38
Publish Date: 2019-03-06 23:01:06
Description:

Check out the latest episode of the Insurance Innovators Unscripted Podcast, where I speak with Pat Kelahan, aka The Insurance Elephant!

On this episode, we discuss:

  • Innovating from the customer backwards
  • Innovation focusing on backend functions instead of claims
  • Insurance remaining a customer centric people business
  • Understanding the expectation of servicing the customer

For more information visit:

  1. Patrick Kelahan– LINKEDIN

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