We had the pleasure of sitting down with Michelle O’Connor, a seasoned insurance professional with over 25 years of experience, to talk about the ins and outs of growing a successful business. From mastering follow-ups and building consistent sales processes to leveraging technology and AI to better serve clients, Michelle shares practical insights that any entrepreneur or agent can apply.
In this episode, she opens up about managing teams, implementing structure without losing flexibility, and creating systems that make business easier and more efficient.
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