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Podcast: The InnovaBuzz Podcast
Episode:

InnovaBuzz Episode #46 – Jonathan Lui: Airtasker
Category: Business
Duration: 0
Publish Date: 2016-09-08 18:37:39
Description:































Jonathan Lui: Airtasker















In this episode number 46 of the InnovaBuzz podcast, Jonathan Lui, one of the founders of Airtasker, speaks about the challenges of a new startup, disruptive business models and the importance of customer feedback.  Listen to the podcast to find out more.















Listen to the Podcast



















speak to customers as often as possible, gather their feedback, post events with them and just chat because sometimes you build a lot of features, but people use it in completely different ways that you didn't expect. Those are little gems and opportunities that you can harness and take a lot further than where you initially thought you need to go.
Jonathan Lui















Show Highlights




Some of the highlights of this episode include:

* Creating added value is critical to get repeat business.
* In building a new business and growing a team, it's critical to understand the culture you want in the business and then pick the people who are a fit for that culture.
* Focus on the problem you are solving, ideally a problem you have personal experience with, and ask how you can make that better
* Keeping in touch with customers, getting their input and also educating them about developments, but most importantly listening to customer to learn and improve, is critical.
* Getting involved in a community of entrepreneurs to share experiences, resources and even funding, can rapidly accelerate growth.
















whenever we make an investment - be as helpful as possible.
Jonathan Lui















The Buzz - Our Innovation Round




Here are Jonathan's answers to the questions of our Innovation round.

* #1 thing to be more innovative – Be open, honest and humble and appreciate the help, at the same time assertive in keeping on track
* Best thing for new ideas – Stepping into the shoes of the customer - listening.
* Favourite tool for innovation – Looker
* Keep project / client on track – Frequent communication and transparency
* Differentiate – Be yourself, don't force yourself for the sake of being different to be something else.
















To Be a Leader




Lead by example.















Reach Out




You can reach out and thank Jonathan at LinkedIn.















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