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Home > TED Talks Daily (HD video) > Don't be a jerk to your barista — and other thoughts on frontline work | Adriann Negreros
Podcast: TED Talks Daily (HD video)
Episode:

Don't be a jerk to your barista — and other thoughts on frontline work | Adriann Negreros
Category: Education
Duration: 00:12:41
Publish Date: 2024-01-05 15:54:34
Description: All jobs, especially those held by frontline workers, should have dignity and the ability to turn into great careers, says change management expert Adriann Negreros. From shift flexibility to ending work on time, he outlines what he calls the "handbook of humanity" — people-centered ideas for change, rooted in empathy — that, when implemented, can redefine the nature of frontline work.
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