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In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps vendor managers by aggregating vendor data from across the platform and providing analytics to help monitor and evaluate vendor performance. This episode covers:
- Service Owner Workspace and Service Portfolio Management
- What does Service Owner Workspace do?
- Metrics on performance and trends
- Spend estimates and change impacts
- Integration with other ITSM apps
- Getting started
- What’s in store in future releases?
For more information, see:
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