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Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. When Ann-Christien started as a Scrum Master, she discovered that was the kind of role she enjoyed. As she was getting ready to go on vacation, however, things got pretty hectic. In this episode, we talk about a conflict between team members and the CTO of the company, that Ann-Christien had to solve the day before her vacation. With such high-stakes and such short time the situation was ripe for a disaster. As Ann-Christien started the conversation with the two participants, something became clear. Something that would help her navigate that conversation, and taught her a very important lesson as a Scrum Master. Listen in to learn about conflict management in high-stakes, and time-constrained situations. About Ann-Christien Picca Ann-Christien is a sociologist and currently works as a scrum master. She believes in agility as a mindset and that it is much more than scrum and kanban. Its a new way of working culture, that is really difficult to achieve. You can link with Ann-Christien Picca on XING and connect with Ann-Christien Picca on LinkedIn. |