Search

Home > Project Management Training Podcasts > ChPP Competence 3 - Conflict Management
Podcast: Project Management Training Podcasts
Episode:

ChPP Competence 3 - Conflict Management
Category: Business
Duration: 00:15:21
Publish Date: 2019-01-15 05:38:39
Description:

In this podcast John and Paul discuss Competence 3 - Conflict Management. During this podcast they discuss in detail all of the APM Professional Practice and Technical Knowledge criteria.

PP1.1   Take a proactive approach to identify and address potential conflict situations which may impact on a project;

PP1.2   Take an impartial approach to investigate the cause of conflict;

PP1.3   Evaluate and implement conflict management measures including the role of colleagues and specialists;

PP1.4   Monitor the extent to which conflict management measures are successful;

PP2.1   Support others to resolve conflict;

PP2.2   Respond appropriately and promptly to conflict situations where intervention is required;

PP2.3   Resolve conflict giving due respect to the views, opinions and concerns of all parties.

TK1.1   Evaluate positive and negative conflict in the context of a project;

TK1.2   Critically evaluate the causes of conflict;

TK1.3   Analyse ways in which to effectively manage conflict in the context of a project;

TK1.4   Evaluate the extent to which conflict could be a tool to improve performance;

TK2.1   Evaluate the methods and techniques which could be used to manage and resolve conflict including monitoring their effectiveness;

TK2.2   Evaluate the importance of objectivity and impartiality when resolving conflict.
Total Play: 0

Users also like

100+ Episodes
History to W .. 20+     1
70+ Episodes
Pride and Pr .. 100+     10+