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	Podcast:		Problem Solvers
	Episode:		The Weird Customer Quirk That Changed Everything
	Category:		Business
	Duration:		00:16:19
	Publish Date:		2020-02-17 02:00:00
	Description:		Talkspace is a platform where therapists and patients can talk, and its first launch was a total failure. But then its founders noticed something strange: Users were sending lots of very, very personal emails to its customer service team. Why? The answer totally transformed the business.
	Total Play:		0