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Home > Postal Hub podcast > Ep 386: Parcel lockers on the rise as secondhand goes mainstream
Podcast: Postal Hub podcast
Episode:

Ep 386: Parcel lockers on the rise as secondhand goes mainstream
Category: Business
Duration: 00:18:28
Publish Date: 2025-12-17 11:16:00
Description:

Carmen Cureu, Market Research Director at Geopost, unpacks Geopost's most recent e-shopper barometer research, covering parcel lockers, returns, consumer communications and more.

  • Key factors driving e-commerce, including convenience and price
  • Parcel volumes and online shopper numbers in Europe
  • Consumer delivery preferences and out-of-home delivery
  • Growth in popularity of parcel lockers and parcel shops (PUDO points)
  • Generational trends in e-commerce and delivery
  • Factors influencing e-commerce return volumes
  • Role of OOH in returns
  • Cross-border shopping behaviour
  • Delivery expectations for consumers who shop cross-border
  • Electronic communications preferences, especially for younger shoppers
  • Out-of-hours customer support
  • Rising expectations of delivery
Total Play: 0

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