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Home > Podnutz Daily - A Day in the Life of a Computer Repair Tech. > Podnutz Daily #470 – Dave Greenbaum from Dr. Dave Computer Repair
Podcast: Podnutz Daily - A Day in the Life of a Computer Repair Tech.
Episode:

Podnutz Daily #470 – Dave Greenbaum from Dr. Dave Computer Repair
Category: Technology
Duration:
Publish Date: 2016-11-01 05:00:30
Description:

A Show for Computer Repair Techs by Computer Repair Techs

Jeff Halash from TechNutPC.com Talks to Computer Technicians

Google+ Jeffery Halash

Twitter: TechNutPC

Email: PodnutzDaily@Podnutz.com

 

Dave Greenbaum from Dr. Dave Computer Repair

 

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Notes:

—My background was actually law.  I left law school on a whim to run a computer lab.  Always intended to return but never did

—I’ve been a tech since grade school.  When we had Apple IIes in the lab (before you were born!), I was responsible for them.  The first time I typed on a computer, nobody told me I had to save.  An hour’s worth of work was lost. I vowed revenge and that was 30 somewhat years ago.

—I come at this field more from the business and management end.  Before going out on my own in full time in 2003 (I had been doing it part time until then), I was running break-fix shops for other people.  I handled everything from hiring, to dispatching and accounting.  Most techs I think know the repair stuff, but not the back office stuff.  For about 6 years before going on my own, I had the back office stuff done pretty well.

—I did the thing everyone dreams of.  One day I called the boss and told him I quit and then stole all his clients.  It was a little more complex than that as everything was above-board (see law background)

—I’m a stickler for organization.  I have all these cool systems in place to organize client info and share with the team

—I enjoy break-fix with residential clients.  I don’t have the pressures of businesses going down or emergency after hour calls.  I set my own hours and work when I want.  This gives me time to enjoy life and pursue other interests.  Many people know I write for various blogs, the most famous of which are GigaOm and Lifehacker.  I’m a workaholic, but I get bored easily.  The writing keeps me challenged.

—I’m also on the board of an MSP.  A competitor of mine, turned into my best friend (literally his name is Brian Best), and then he left his company to work for a new one, and I’m on the board of his business.  It’s nice to consult other IT businesses.  That’s why I wrote for places like Technibble.

Some cool little facts

—We have our own iPhone app.  It helps clients reach us and they see us as more successful and accessible.

—50% of our business is Macs.  That’s a real challenge when you compete with the Apple retail store

—I have a goal of getting my name in the paper about every six months.  I’ve kept that going for 10 years.  It’s great free publicity.

—I send hand-written cards to all the clients I’ve done business with in the past year.  That’s usually 800-1000.  I start writing them in the summer.  That is my goal.  I haven’t started writing them </td> </tr> <tr> <td> Total Play: </td> <td></td> <td> 0 </td> </tr> </table> </form> <audio controls autoplay style= Your browser does not support the audio element.

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