Search


	Podcast:		Podcasts@SMU
	Episode:		Insights into trust across cultures
	Category:		Education
	Duration:		00:12:39
	Publish Date:		2020-01-13 00:16:19
	Description:		Trust is an important building block for organisational success, whether it is trust between managers and their subordinates or a brand and its customers. Tan Hwee Hoon is an Associate Professor of Human Resources & Organisational Behaviour at SMU’s Lee Kong Chian School of Business. She has been involved in a multi-year study on trust that spans 30 countries across six continents. In this podcast, she shares her insights into the research which examines how factors of trustworthiness – that is, ability, benevolence and integrity – vary in terms of importance in trust-building across countries; and how one’s general willingness to trust, also termed ‘propensity to trust’, affects relationship-building in different countries.
	Total Play:		0