This PodCast is about the things every planner needs to know about him/herself - and the client - and the dynamics between them - during the first - and later data gathering interviews. Paul Hood points out the striking similarity between the problems and issues a doctor must face when interviewing a patient and the problems and issues a planner must address when interviewing a client.For the paper Paul refers to in his comments, drop Steve Leimberg an e-mail: steve@leimbergservices.com Just refer to Paul Hood's Interviewing ACTEC paper.
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