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Home > Operating a Profitable Restaurant: Restaurant Solutions | Restaurant Operations | Restaurant Finances > Episode 7 – Operating a Profitable Restaurant: Hospitality Included (feat. Ken Hughes)
Podcast: Operating a Profitable Restaurant: Restaurant Solutions | Restaurant Operations | Restaurant Finances
Episode:

Episode 7 – Operating a Profitable Restaurant: Hospitality Included (feat. Ken Hughes)
Category: Education
Duration:
Publish Date: 2015-11-05 09:42:08
Description: In a culture so ritualized to tipping for service, where do you begin explaining to your guests that a 20% service cost has now been baked in to your menu pricing, but ensure them the service will remain unparalleled? How do you motivate your team members when tips are obsolete, yet that's all they've ever known in the business? What significance does this have on your hiring strategies, and how does it compare from the big guy in town to the little guy around the corner? To hear Ken's thoughts on tipping, the guest experience, staff motivation and the effects this ideal poses to the industry, tune in to this week's episode and get an insider's look on Hospitality Included.
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