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Tom Proulx shares the story of how he co-founded Intuit and created Quicken in his Stanford dorm room in 1983 after a chance meeting with Scott Cook outside the engineering library. Proulx explains how they revolutionized personal finance software by focusing on what customers actually wanted: to save time on tedious tasks like bill paying and check register maintenance, rather than adding complex features most people didn't use. The conversation offers valuable lessons for financial education teachers, particularly around entrepreneurship, where Proulx emphasizes that perseverance is the #1 trait for success and stresses the importance of deeply understanding your customer rather than building what you personally want. Proulx also discusses how Quicken evolved based on user research (discovering half their users ran small businesses led to QuickBooks), the 1993 IPO and TurboTax acquisition, and his vision for AI-powered financial tools that could help people automate finances and tackle credit card debt more effectively. |