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Description:
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In this podcast Todd Ogasawara is joined by special guest Edwin Margulies, CEO of Thrio (which was recently acquired by Nextiva). They discuss:
- The acquisition of Thrio (Contact Center as a Service) by Nextiva (Cloud Communications and customer experience management)
- Reflecting on the past 30 years of the journey from Computer Telephony to Cloud-based Unified Communications.
- The role Artificial Intelligence (AI) has played in large scale communications systems over the decades, its current and future roles.
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