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	Podcast:		Marketing Mat::ters (HD)
	Episode:		Customer Service 2.0 :: Good Morning Marketers :: thunder::tech (HD) (ep 306)
	Category:		Business
	Duration:		00:04:03
	Publish Date:		2010-08-18 07:00:00
	Description:		Customer service is a vital part of a company's brand identity. In this episode of Good Morning Marketers, Jason Therrien, president of thunder::tech, and Michael Schwabe, an account manager at the integrated marketing agency, meet to talk about ways a company can improve its customer service strategy in a recovering economy and a changing online world.
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