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Maine's Public Advocate is calling for a more comprehensive investigation of whether Central Maine Power (CMP) overbilled customers in the early months of this year – and whether it covered up ongoing problems it knew were an issue. The Portland Press Herald this week obtained confidential documents CMP filed in an inquiry by the Maine Public Utilities Commission showing that CMP staff were worried problems it was having with its billing system would trigger scrutiny from regulators. The documents showed that early in the year company staff found that it did not have the resources necessary to resolve customer complaints that said bills were unusually high, and which showed that customers were having numerous problems with the billing system and sometimes problems paying their bills at all. In April, in testimony to the legislature, CMP officials said they had a handle on the issue and saw no evidence that any one had been over-charged. In a press conference that same week, CMP's Beth |