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Home > M&A Science > How Integration Debt, Cultural Friction, and Communication Failures Kill M&A Deals
Podcast: M&A Science
Episode:

How Integration Debt, Cultural Friction, and Communication Failures Kill M&A Deals

Category: Business
Duration: 00:34:27
Publish Date: 2026-01-12 13:59:00
Description: Donara Jaghinyan – Transformation and Integration Leader

Donara Jaghinyan, returns for Part 2 of our conversation on what actually breaks integrations after the deal closes. This episode tackles the messy reality of post-merger execution: integration debt that piles up when long-tail items don't get done, change management as a practical framework (not corporate fluff), and the cultural friction that surfaces in cross-border deals. Donara shares firsthand experiences navigating gender-based hierarchy in Middle Eastern TSA negotiations, building trust across geographies, and managing the communication breakdowns that create employee uncertainty. If you missed Part 1, listen to that first—then come back for the operational realities that determine whether your deal actually delivers value.

Things You'll Learn

  • What integration debt actually is and why long-tail items get forgotten six months post-close without a formal tracking system

  • Change management as a framework, not fluff—identifying friction points, enabling change agents, and communicating up to seven times before messages reach end users

  • Cross-border cultural challenges that don't show up in diligence, including hierarchy-based decision-making and relationship-building strategies that work globally

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