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Home > Knowledge at Wharton > Logo Overhaul: Will Customers Still Answer the Siren Call of Starbucks?
Podcast: Knowledge at Wharton
Episode:

Logo Overhaul: Will Customers Still Answer the Siren Call of Starbucks?

Category: Business
Duration: 00:14:14
Publish Date: 2011-02-02 15:51:26
Description: Starbucks has emerged over the last 20 years as one of the premier consumer brands in the world. Now the company has decided to give that brand a facelift by revamping its ubiquitous logo. While logo overhauls can successfully communicate a company’s evolution and growth they can also trigger a backlash among loyal customers. In the case of Starbucks the new logo highlights a strategic shift for the company but has sparked criticism from outspoken fans as well.

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