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Home > Knowledge@Wharton > Tapping AI: The Future of Customer Experience at Verizon Fios
Podcast: Knowledge@Wharton
Episode:

Tapping AI: The Future of Customer Experience at Verizon Fios

Category: Business
Duration:
Publish Date: 2017-12-14 10:29:30
Description: In a world of vast automation via AI, companies that learn how to preserve a human touch should have a competitive advantage, says Verizon Fios's Justin Reilly.
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