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Home > Intercom on Customer Engagement > Chapter 2: How to match messages to behavior
Podcast: Intercom on Customer Engagement
Episode:

Chapter 2: How to match messages to behavior

Category: Business
Duration: 00:04:49
Publish Date: 2018-01-30 10:03:47
Description:

In most cases "message personalization" refers to nothing more than easily captured demographic and geographic data. True personalization is about understanding the behavior of people in your product, and tailoring your messaging around that. Here, we walk through how to get behavior-based messaging right.



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