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Home > Inside Intercom Podcast > How to lead your customer service team into the AI future
Podcast: Inside Intercom Podcast
Episode:

How to lead your customer service team into the AI future
Category: Technology
Duration: 00:24:06
Publish Date: 2024-07-18 11:57:04
Description:

Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory explore strategies for getting AI buy-in from CS teams. We also hear the experiences of Ben Peak, Director of Technical Support at Robin; Elli Neeld, Product Education Content Creator at HoneyBook; and Carl Olsen, General Manager of Operations at Sharesies.


Watch this episode on YouTube: https://youtu.be/H_TL2PAXg3k?si=0_hpqfKvuXZ-y626
Total Play: 0

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