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Podcast: Inside Intercom Podcast
Episode:

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Category: Technology
Duration: 00:25:50
Publish Date: 2024-07-04 14:59:35
Description:

In this episode of The Ticket, we explore how AI can maximize team efficiency in customer support with Ruth O'Brien, Senior Director of Automated & Proactive Support, and Leanne Harte, Senior Manager of Customer Support. They'll share valuable insights on effective AI implementation, the impact on support teams, and actionable advice for leaders looking to boost team performance.


Watch this episode on YouTube: https://www.youtube.com/watch?v=97F1WQWSM3U


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