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	Podcast:		Inside Intercom Podcast
	Episode:		Exploring customer service career paths in the age of AI
	Category:		Technology
	Duration:		00:25:28
	Publish Date:		2024-05-02 16:47:50
	Description:		Intercom’s Senior Director of Automated and Proactive Support Ruth O’Brien and Senior Director of Human Support Bobby Stapleton discuss the impact AI is having on customer service careers, and what “new world” support roles and career paths look like compared to “old world” ones, based on their own personal experience. Watch this episode on YouTube: https://www.youtube.com/watch?v=XLehwZNjkx4
	Total Play:		0

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