Search

Home > Inside Intercom Podcast > The Ticket: Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Podcast: Inside Intercom Podcast
Episode:

The Ticket: Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

Category: Technology
Duration: 00:27:12
Publish Date: 2024-04-25 14:52:55
Description:

Today, we're delighted to have Mercer Smith, VP of Managed Operations at PartnerHero and the author of "CXOXO: Building a Support Team Your Customers Will Love." Mercer joins our own Bobby Stapleton, Senior Director, Human Support at Intercom, to share her expertise on using AI to elevate your customer service operations without sacrificing the personal touch that customers cherish.


Total Play: 0

Some more Podcasts by podcast@intercom.com

9 Episodes
8 Episodes